Work Experiences
Responsibilities
Owned end-to-end design for 4 data-heavy B2B platforms by delivering user flows, wireframes, high-fidelity UI mockups, prototypes, and MVPs for web dashboards and mobile-responsive surfaces.
Served as the design voice for enterprise clients: translated complex business and regulatory requirements into intuitive, visually refined experiences, presenting findings and rationale directly to client leadership.
Designed and maintained a scalable multi-product design system in Figma (components, variants, tokens), enabling consistent UI delivery as products expanded across platforms.
Conducted usability testing with 10+ enterprise companies; synthesized research insights into iterated design decisions that produced a 27.9% SUS score improvement.
Collaborated cross-functionally with Product Managers, Engineers, QA, and Business stakeholders in Agile/sprint-based workflows, ensuring design intent was preserved through to implementation.
Communicated complex design trade-offs (from UX concepts to research findings) clearly to non-design audiences in stakeholder presentations and client reviews.
Sustained a 4.8–4.9/5 user satisfaction rating across active platform usage since January 2025.
Responsibilities
Led end-to-end design for Gako (App Store released), an AI-assisted mobile app for special education teachers, from problem framing and user research through to shipped product across 11+ iteration cycles.
Delivered high-fidelity interactive prototypes for 7 iOS products, applying Human-Centered Design with emphasis on intuitive interaction patterns, guided flows, and visual accuracy.
Conducted direct user research with educators, parents, and clinical institutions; translated insights into tangible design decisions to validate and refine features before shipping.
Partnered with Engineers and Product Managers in sprint-based cycles, ensuring design intent carried through to implementation.
Provided design quality feedback to cross-functional peers, elevating team output in prototyping and visual execution.
Led design of an AI-assisted documentation app for ASD teachers, shipped to the App Store in under 9 months across 11+ iteration cycles.
Conducted direct user research with educators, parents, and clinical institutions to validate every feature before shipping.
Restructured Information Architecture and simplified complex multi-step workflows — multi-role access, structured data collection, and verification flows.
Result: 27.9% SUS improvement, 100% task completion rate, 4.56/5 satisfaction score from enterprise users.
